Search results for "support"

Blog Post

Docubee: Eliminate Headaches and Grow Your Business

There’s no easy way around it. We live in a digital world where paper is less and less efficient to manage. Email started the first round of digital transformation, but now our inboxes get flooded with messages making it almost impossible to get the job done on time. Not to mention, the potential security risks […]

Technical FAQ

The SLU is returning a strange error when trying to get a license. What could be the cause?

Question In some cases, when the Server Licensing Utility (SLU) is run, it may return an error similar to the following: "Server License Utility – Auto register failed Failed to auto-register. Extra code #0100-20(RCN=Accusoft.ULF.LicenseService.GenerateLicenseKey, RC=-56, REC=428). Contact Accusoft support. Error #1" If, on the other hand, you manually register, you might see a message such […]

Blog Post

Docubee: Not Just a No-Code Workflow Solution

Docubee is a great no-code platform for automating your business processes. If you are a developer, we offer several ways to integrate Docubee directly into your site with straightforward APIs, and a few lines of code. If that isn’t your speed, no worries! You can learn more about how you can use Docubee code free […]

Blog Post

Streamline Forms with Automation

  Streamline Forms with Automation  Forms are part of everyday business activities. Whether you work in insurance or healthcare, retail or staffing, forms are necessary to get the job done. One of the biggest struggles of forms is their manual nature. Software tries to streamline the collection of data, but often you’re still left scanning […]

Blog Post

Automating Workflows with Docubee Integrations

Offering product integrations can be one of the easiest ways to expand the feature set of a product without adding loads of time and cost on development resources. Docubee currently has external integrations with Salesforce, Sharepoint, and Brother scanners that we offer to our customers. Internally, we have an integration with Slack that allows our […]

Blog Post

Legal Technology Forecast 2020-2022: How Legal Software is Evolving to Improve Productivity & Access

  Access to justice is a problem. As stated by the Honorable Chief Justice Bridget Mary McCormack in a recent “Reimagining Legal Technology” panel discussion, “8 out of 10 people with civil legal problems can’t afford lawyers.” However, self-service solutions for consumers and productivity applications for litigators could improve outcomes for all parties.  The COVID-19 […]

Blog Post

APIs: The Cornerstone of LegalTech, Part 2

In part one of our series on how APIs are empowering a new generation of LegalTech solutions, we looked at some of the technology obstacles facing today’s legal organizations. We also covered the basic principles of how API integration works and how it can bridge the gap between legacy systems and new applications. In part […]

Technical FAQ

My PrizmDoc Cloud hosted server is reporting as unlicensed when the license lease file is being written to the S3 bucket, what could be causing this?

Question My PrizmDoc Cloud hosted server is reporting as unlicensed even though the license lease file is being written to the S3 bucket, what could be causing this? Answer This issue can occur when using a single S3 bucket for both licensing files as well as additional document storage. When our cloud licensing module attempts […]

Technical FAQ

When printing in PrizmDoc, the bottom of my document is being cut off. Why is this happening?

Question When printing in PrizmDoc, the bottom of my document is being cut off. Why is this happening? When I download the document as PDF, I do not lose parts of the document. However, if I print the document to PDF, I lose some data off the very bottom (maybe an inch or so). Answer […]

Technical FAQ

Do PrizmDoc evaluation licenses have MSO/Microsoft Office enabled?

Question I have an evaluation license for PrizmDoc. Can I evaluate MSO features with this evaluation license? Answer No, regular PrizmDoc evaluation licenses do not have MSO functionality. They will instead use LibreOffice to convert documents. Contact an Accusoft Support Technician or your Account Representative to discuss evaluating PrizmDoc with MSO enabled.

Technical FAQ

Why am I getting SEHException from ImageGear .NET when attempting to load XFA PDF?

Question ImageGear .NET v24.6 added support for viewing PDF documents with XFA content. I’m using v24.8, and upon trying to open an XFA PDF, I get a SEHException for some reason… Why might this be happening? Answer One reason could be because you need to execute the following lines after initializing the PDF component, and […]

Technical FAQ

Is there a way to modify the colors used in PrizmDoc Viewer's search results?

Question Is there a way to modify the colors used in PrizmDoc Viewer’s search results? In particular, the currently selected search result has a very similar color to the other results from the same term. Is there a way to increase the contrast? Answer Currently, we don’t support the ability to set anything other than […]