Search results for "news_accusoft-named-km-world-100-companies-knowledge-management-2013"

Understanding the Importance of Form Workflow Automation Tools

Forms have long been used to provide organizations with important information about their customers. For a financial services or insurance company, that information might be used to determine eligibility for a loan or set a policy rate. Legal teams and healthcare providers, on the other hand, often use them to quickly gather information that could […]

Deprecated Product Contact Us Confirmation

Can I move a license from one machine to another?

Question Can I move a license from one machine to another? Answer Currently there is no way to move a license key from one machine to another. Once a license key is tied to a machine, you can remove it from the machine (using the License Manager or manually deleting it from the registry), but […]

I'm using an early version of PrizmDoc and I'm noticing that my system becomes unresponsive after a while. Why is this happening?

Question With a fully-running PrizmDoc environment (version prior to v10.5), I’m noticing times where the system becomes unresponsive. That is, at some point, it no longer processes requests being made to the backend and I have to restart PrizmDoc in order to alleviate it. What could be causing this? Answer Prior to version 10.5, PrizmDoc […]

HubSync Enhances Tax Preparation with Docubee API

HubSync needed a white-label solution to help them capture secure taxpayer data from multiple sources in a single workflow. Using the Docubee API, they were able to launch quickly and get the support they needed to ensure their product was successful.

JRMC Extends the Life of Its EMR System with RasterMaster

JRMC’s Information Systems (IS) department maintains all the equipment and software within its facility. The center uses multiple applications for clinical documentation within all the areas of the hospital, and an electronic medical record system (EMR) which serves as the main documentation entry point. They were looking for viewing support on their EMR product since […]

Reduce Server Requirements by 30% With PrizmDoc Hybrid Viewing

PrizmDoc’s Hybrid Viewing offloads document viewing to the end user’s device to save server resources and improve viewing performance. Utilizing server resources to render and deliver documents for viewing can increase your operational costs, hinder performance, and make it difficult to scale your viewing solution for multiple users.

How can I make significant changes to the UI of a prizmdoc sample?

Question How can I make significant changes to the UI of a PrizmDoc sample? Answer While jQuery can be used to make some small changes to the samples UI, it does not always make sense to make your changes programmatically on the front-end. In this case, you will want to make your UI changes to […]

Why am I receiving a 500 error when making a Viewing Session PUT request?

Question Why am I receiving a 500 error when making a Viewing Session PUT request? Answer This issue can occur if you forget to prefix the {viewingSessionId} portion of the URL with u, or if you simply request an invalid {viewingSessionId} in the call. For example, the PUT call should look like the following: PUT […]

5 Visual Testing Best Practices

Is there a limit to the number of viewing sessions I can have active at one time?

Question We are using PrizmDoc and may be adding more end users, so we wanted to verify whether there is a limit to the number of viewing sessions that can be active at one time. Answer PrizmDoc does not specifically limit the number of viewing sessions that can be active at any given time. However, […]

How can I annotate or redact search results within PrizmDoc?

Question How can I annotate or redact search results within PrizmDoc? What annotation or redaction types are supported? How can I change the properties of the created marks? Answer You can annotate or redact search results using the addMarkFromSearchResult() function from ViewerControl. This function creates a new mark of a specific type and adds it […]