PrizmDoc is designed to be supported on virtually any platform and language. If you have specific questions about your system's compatibility with our software, please contact us.

supported operating systems

The operating systems listed below have been tested with PrizmDoc and are officially supported. If your requirements call for an environment that is not listed below please contact us. PrizmDoc is extremely flexible and support platforms can be expanded:

Linux Windows
CentOS 5.9.x, 6.4 to 6.7, 7 (x64 64-bit) Windows Server 2008 R2 (64-bit)
Debian 7.1 (Wheezy) (x64 64-bit) Windows Server 2012
Red Hat Enterprise Linux 5.9, 6.4 to 6.7, 7 (x64 64-bit) Windows Server 2012 R2
Ubuntu 12.04 LTS, 13.04, 14.04 LTS (x64 64-bit) Windows 7 (64-bit)
Windows 8 (64-bit)
Windows 10 Pro & Enterprise (64-bit)

supported application servers

You can install PrizmDoc on any application server. Customers have deployed it on IIS, JBoss, Tomcat, Apache, WebLogic, and Oracle Enterprise App Server.

system requirements

  • Recommended 4 CPU Cores with 8GB RAM per core
  • 1GB of free disk space for product installation (Additional storage will be required for content caching)
  • Hard drive type: SSD
  • AWS: r3.Xlarge
  • (Windows) Microsoft .NET Framework 4.0

Microsoft Office Conversion

In order to use the Microsoft Office Conversion (MSO) rendering feature on a Windows system, the following components are required to be installed and available before the installer is run:

  • Microsoft Office 2013 or 2016 Standard Edition (not included in the PrizmDoc Server distribution and licensed separately) and the corresponding Windows Updates.
  • Microsoft XPS Document Writer printer driver.
  • Ink and Handwriting Services feature from the Server Manager.

HTML5 client - supported platforms & web browsers

The Platforms and Web Browsers combinations listed below are the environments that have been tested with the PrizmDoc HTML5 Viewer. While we do our best to conform to existing specifications, many web browsers interpret those specifications differently. If you have a requirement to support a specific Platform and Web Browser combination not listed below, please contact us.

iOS 5+

Safari 6+
Google Chrome (latest)

Android 2.3+

Android Browser
Google Chrome (latest)
Mozilla Firefox (latest)
Dolphin

Windows XP+

With the PrizmDoc v11 release, support for IE8, IE9, and IE10 has been deprecated. With the future release of PrizmDoc v12, support for IE8, IE9, and IE10 will be discontinued altogether. Our browser support for Microsoft will follow their published policy for support. Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical supports and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.

Internet Explorer 8+
Microsoft Edge
Google Chrome (latest)
Mozilla Firefox (latest)

Mac OSX 10.7+

Safari 5+
Google Chrome (latest)
Mozilla Firefox (latest)

supported file formats

document formats

DOC – Microsoft Word binary files

DOCX – Microsoft Word Open XML files

XLS -Microsoft Excel binary files

XLSX – Microsoft Excel Open XML files

PPT – Microsoft PowerPoint binary files

PPTX – Microsoft PowerPoint Open XML files

VSD – Microsoft Visio Drawing format

VSDX – Microsoft Visio XML Drawing format

RTF – Rich Text Format

CSV – Comma Separated

PDF – PDF

ODT – OpenOffice Document

ODS – OpenOffice Spreadsheet

ODP – OpenOffice Presentation

Many other older document formats


web formats

HTML – HTML files with embedded images


medical image files

DCM – Digital Imaging and Communications in Medicine (DICOM) image


email formats

EML – Email (with attachments)

MSG – Email (with attachments)


other formats

TXT – Text

Trademarks are the property of their respective owners.

CAD formats

DGN – support for V7 and V8 DGN (including V8 XM and V8I)

DWG – version 2.5 through 2014

DXF – version 2.5 through 2014


image formats

TIFF – TIFF (all compression types)

JPG – JPEG

JP2 – JPEG2000

GIF – Graphics Interchange Format

PNG – Portable Network Graphics

RAS – Sun Raster Image [.ras]

CAL – CALS Type 1

DIB – Device Independent Bitmap

BMP – Windows Bitmap

PSD – Adobe Photoshop

PCT – Apple Graphics

PCX – PCX

DCX – DCX

PCD – Kodak PhotoCD

WMF – Windows Metafile

EMF – Enhanced Metafile

TGA – Targa

Many more image formats