acs

Accusoft Cloud Services

Accusoft Cloud Services has replaced Prizm Cloud. While you’ll notice some differences in how things look, rest assured that:

  • Your current Prizm Cloud account, content, username, and password all remain active on Accusoft Cloud Services
  • You still have access to anything you created and saved in Prizm Cloud
  • The URLs or bookmarks you’ve used to access the service, and the steps for using it, remain unchanged

Over coming months, exciting new services will be made available under the Accusoft Cloud Services umbrella. Find out more about Accusoft Cloud Services at http://cloud.accusoft.com/viewer/.

at

AIMTools

AIMTools require separate licensing for each image format on each platform. For example, jpeg decompression for iOS is priced separately from jpeg decompression for Android. The AIMTools toolkit is in evaluation mode until unlock codes are provided based on the completion of an agreement with an Accusoft sales representative. Applications using AIMTools require a licensing agreement with Accusoft prior to deployment. This requires a discussion with an Accusoft sales representative about your desired use of AIMTools and the specific features for your application deployment.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
The AIMTools QuickStart Guide is the best way to get started learning how to use the AIMTools SDK. AIMTools Quickstart Guides for both iOS and Android can be found on the AIMTools documentation page. In addition, refer to the “AIMTools and PICTools Programmers’ Guide” and “AIMTools Programmers’ Reference” on the AIMTools documentation page.
The PICTools SDKs target application development that will be deployed in the Windows, Mac OS, Linux X86, Sparc Solaris, and AIX environments. The AIMTools SDK targets the iOS and Android development platforms.
abs

Barcode Scanner

If you see a build error with the Barcode Xpress Demo like this: ld: warning: directory not found for option '-L/Users/username/Documents/Xcode/bxtest/BXDemo/../BarcodeXpressIOS/build/Debug-iphoneos' Go to Xcode>Preferences>Locations>Advanced and select Legacy. Then rebuild BarcodeXpressIOS, and you should be able to successfully build the Barcode Xpress Mobile Demo.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
bx

Barcode Xpress

For the ActiveX interface, distribute the appropriate assembly DLL files with applications using the Barcode Xpress Product. For the .Net interface, distribute the appropriate assembly DLL files with applications using the Barcode Xpress Product. For the Linux version, distribute the appropriate shared library files with applications using the Barcode Xpress Product.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
1) If you are using the .NET interface please distribute the following DLL: •Accusoft.BarcodeXpress9.Net.dll 2) If you are using the ActiveX interface please distribute the following DLL depending on the environment being used (32 or 64 bit): •Accusoft.BarcodeXpress9.ActiveX.dll - ActiveX component - ActiveX Control for barcode creation and recognition •Accusoft.BarcodeXpress9.ActiveX64.dll - 64 bit ActiveX component - ActiveX Control for barcode creation and recognition
The Barcode Xpress .NET Toolkit includes samples in C# and VB.NET for supported platforms.

The Barcode Xpress ActiveX Toolkit includes samples in VB6 and C++ for supported platforms.

Samples are available through the Start > Programs > Accusoft > BarcodeXpress 10 menu.

Please also refer to the "How To" section in the User Guide section of the appropriate Help File (.NET or ActiveX) for sample code showing the use of the control.
bxm

Barcode Xpress Mobile

If you see a build error with the Barcode Xpress Demo like this: ld: warning: directory not found for option '-L/Users/username/Documents/Xcode/bxtest/BXDemo/../BarcodeXpressIOS/build/Debug-iphoneos' Go to Xcode>Preferences>Locations>Advanced and select Legacy. Then rebuild BarcodeXpressIOS, and you should be able to successfully build the Barcode Xpress Mobile Demo.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
cram

Cram

Each time you compress images, a convenient pop-up menu gives you the option to share them via email and other social media apps directly from Cram.
Each time you compress images, a convenient pop-up menu gives you the option to share them via email and other social media apps directly from Cram. Screenshot_2015-10-05-14-44-19
Android Kit-Kat prevented 3rd party apps, such as Cram, from writing to the SD card. With the release of Lollipop, apps such as Cram can now write to the SD card. If you have auto-delete mode enabled, and have chosen to compress images on the SD card, the compressed images will be stored on your SD card, replacing the original images. However, to write to the SD card, you first need to give permission to Cram as follows: Please note, these instructions may not apply if your mobile device is rooted. 1. When setting the option to compress images on the SD card, a Cram dialog appears, describing the steps to take. 2. Next, an Android dialog appears that allows you to grant access to the SD card. You must choose the top-level SD card. · On some devices, the SD card may not be initially visible. To make the SD card visible, tap the Action Overflow Menu icon and then select the option to show the SD card. The SD card should then become visible in the list of available folders. You may need to navigate up to the top level of the device's directory structure to see the top-level SD card. · On some devices, the SD card is not clearly labeled as "SD Card". It may be labeled with some combination of digits. However, it should be distinguishable from the top-level directory that refers to internal storage. 3. Tap the top-level SD card, then at the bottom of the screen tap "SELECT". This button will also usually contain the name of the SD Card next to the word "SELECT". 4. At this point, you are done and shouldn’t have to go through this process again. If you selected a folder other than the top-level SD card, Cram will display a dialog indicating this and prompting you to try again.
Since Cram compresses images by 60 percent or more, you can expect to be able to store as much as 3 times as many photos on your device and cloud services.
Cram is free for compressing 300 photos over the lifetime of the app. An in-app purchase of $1.99 removes the 300 photo limitation.
On Android KitKat, Google prevented 3rd party apps, such as Cram, from writing to the SD card. With the release of Lollipop, apps such as Cram can now write to the SD card. If you have auto-reduce mode enabled and your camera is configured to save photos to the SD card, you will receive this notification. On Lollipop, for Cram to be able to save photos to the SD card, you must grant it access to the SD card. Please follow the steps described in the answer to "How do I compress images stored on my SD card?" Please note, these instructions may not apply if your mobile device is rooted. Once you grant access, you should not have to do so again, and when taking photos with the camera, auto-reduce mode will be able to store the reduced photos on the SD card.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
Yes, Cram was previously named ThinPic. Users that already have ThinPic downloaded will notice an automatic update to Cram.
Cram gives you the option to delete or save all of the original photos you compressed on a per usage basis. Within Cram's settings, you also have the option to choose auto-delete. This will automatically delete the original images that you are reducing.
Cram gives you the option to delete or save all of the original photos you compressed on a per usage basis. Within Cram's settings, you also have the option to choose auto-delete. This will automatically delete the original images that you are reducing.
To auto-delete open settings: Screenshot_2015-10-05-14-44-55
Then turn on auto-delete: Screenshot_2015-10-05-14-44-46
Cram distributes all of the compressed images into a special folder within your gallery on your device.
Yes! Email providers set limits on the amount of data you can send per email message. So if your provider has set a 5MB attachment limit, you may be able to Cram 15MB of images to fit into one email. Cram empowers you to send more of your pictures at once than ever before.
Yes! Most data plans are a set price and amount of data that can be sent and downloaded. If you use Cram to compress pictures, the images you send will be a smaller size and help you stay within your monthly allowance. Depending on your plan, you may even save on overage fees if you happen to send more data than allowed.
ff

FormFix

On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
Accusoft's new licensing structure is available in FormFix v5. See Licensing for information about the new licensing, and Upgrading Runtime Licensing for information about updating your licensing from an earlier version of FormFix.
Please refer to the "How To" section in the User Guide section of the Help File (.NET) for sample code showing the use of the control.
fs_invoices

FormSuite for Invoices

On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
fs_forms

FormSuite for Structured Forms

On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
ig-.NET

ImageGear for .NET

Call the SetSolutionName method in the ImGearLicense Class. For example: //Win32 ImGearLicense.SetSolutionName("AccuSoft 5-40-20"); //Win 64 ImGearLicense.SetSolutionName("AccuSoft 5-41-20");
Using the link below, login using the email address and password you used to register the product. The earlier installers are here: http://support.accusoft.com/support/UpdateCenter/s_Product_Archive.aspx
If one is using Microsoft Visual Studio, watch the output tab from the Debug view and see if any ImageGear.Web messages appear. If not, reconfigure the web.config file as outlined in the Using ImageGear.Web.UI Namespace section of the ImageGear help file for error logging. Try bumping the <switches> element <add name="imageGearSwitch" value="Error" /> value fromVerbose. The IIS emulation package, Cassini, should have started the ASP.NET Development Server and one should see the icon on the right side of the toolbar at the bottom of the screen. Sometimes it is necessary to stop that server and then restart the debugging process again. Be sure that the element is configured similarly to the description in the ImageGear help file. TheinitializeData parameter must be set to a proper file name as outlined by windows specification and not have any illegal characters. The path is relative to the config.web file and the directory must have writable permissions and have the appropriate security permissions for the user debugging their application. Again, the path is already relative so please do not use the tilde ‘~' symbol as it has no meaning. Paths may be fully qualified specified locations if they begin with a hard drive location. If the log file can be generated using Visual Studio debugging but fails to show when the application is deployed under ISS, it is most likely a security issue. Be sure that the directory picked has NETWORK SERVICE user name Read and Write permissions set.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
You can view which camera RAW formats are supported from the products' file formats page:

ImagXpress - Supported File Formats

PICTools Photo - Features, formats, and compression

ImageGear Professional (Windows DLL) - File Format Reference

ImageGear for .NET - ImageGear Imaging Formats Reference

There are numerous reasons why an image may not appear. Besides using a common web debugger, the Asp.Net controls are designed to generate logs. See the Error Logging Configuration Settings found in the Using ImageGear.Web.UI Namespace section of the ImageGear help file for setting up logging. Please contact Accusoft for assistance in analyzing the log.
The application is missing the ImageDataProcessor.dll. Changing the output path or copying all the required .dlls from the deployment wizard to the project/bin folder will address the issue.
This is done to give the web browser user a more responsive feel. A low resolution full sized image is first loaded which is fairly quick and responsive. Then, a higher resolution image will typically follow for the portion of the image being viewed in the client viewer. This higher quality image can be the one showing a full image at better resolution or one or more tiles showing a portion of the image depending on how far zoomed in the image may be. When you scrolls around or zooms into the client viewer, you may see the previously loaded low resolution view for a moment while a better quality image gets requested and then subsequently displayed.
Please be sure to copy the license strings exactly. Even trailing spaces in quoted strings must be applied. Also, with IIS services, it sometimes is necessary to restart or recycle the Application Pool for which the hosted Asp.Net application resides and not just the IIS service itself.
Interactive applications are much better at printing documents than web browsers. As browsers improve their ability to print application-generated content, Accusoft will expand the printing support in ImageGear ASP.NET.
This is a bug in Internet Explorer that causes it to display all or part of an image unrotated, even though ImageGear ASP.NET has instructed it to rotate the image.
This is a bug in Internet Explorer that causes it to ignore the opacity setting of the selection rectangle. This should only occur when an area is selected and then the image is zoomed in so that the selected area is very large. Once it occurs, the behavior will persist until a new image is loaded into the viewer.
ig-Java

ImageGear for Java

Using the link below, login using the email address and password you used to register the product. The earlier installers are here: http://support.accusoft.com/support/UpdateCenter/s_Product_Archive.aspx
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
ig-medical

ImageGear Medical

Using the link below, login using the email address and password you used to register the product. The earlier installers are here: http://support.accusoft.com/support/UpdateCenter/s_Product_Archive.aspx
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
ig-professional

ImageGear Professional

By using the Deployment Packaging Wizard you can transfer all required ImageGear files, resources and dependencies needed for your application.
Using the link below, login using the email address and password you used to register the product. The earlier installers are here: http://support.accusoft.com/support/UpdateCenter/s_Product_Archive.aspx
The location of the Licensing Service has been moved and you will need to download a particular version of the License Manager from the appropriate link below. Once you download, please run the License Manager as you normally would and this should resolve your issue: 32 bit: http://ftp2.accusoft.com/ImageGear/ALM_IG.NET32.exe 64 bit: http://ftp2.accusoft.com/ImageGear/ALM_IG.NET64.exe
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
You can view which camera RAW formats are supported from the products' file formats page:

ImagXpress - Supported File Formats

PICTools Photo - Features, formats, and compression

ImageGear Professional (Windows DLL) - File Format Reference

ImageGear for .NET - ImageGear Imaging Formats Reference

ix

ImagXpress

If you are in Visual Basic 6, set the NotateXpress Client property to the name of the ImagXpress control (example in VB6):

NotateXpress1.Client = "ImagXpress1"

If you are in another development environment, call the NotateXpress SetClientWindow method, passing the window handle of the ImagXpress control via the Hwnd property on the ImagXpress control (example in Delphi).

NotateXpress1.SetClientWindow(ImagXpress1.hWnd);

If you are using NotateXpress by reference in Visual Basic, you can call the SetClientWindow method also.

If neither of these methods are available, use the InterfaceConnect method.

(For more information, please see the page Connect to ImagXpress Client in the NotateXpress help documentation.)

Please note: You must have received unlock codes in order to distribute applications. These are received when runtimes are purchased. If you have not received them please Contact Sales.

1) If you are using the .NET interface you must call the UnlockRuntime method in the Licensing class where the application begins and pass the unlock codes as the parameters. For example:
imagXpress1.Licensing.UnlockRunTime (1234,1234,1234,1234);
2) If you are using the ActiveX control you must call the UnlockRuntime method where your application begins and pass the unlock codes as the parameters. For example:
ImagXpress1.UnlockRuntime 1234,1234,1234,1234

To copy an image from the ImagXpress 8 .NET control, you can use the ToHdib method of the ImageX class as outlined in the code samples below. The sample code assumes the image data is in 1 bit per pixel format.

For C# Developers:
PegasusImaging.WinForms.ImagXpress8.ImagXpress ix = new PegasusImaging.WinForms.ImagXpress8.ImagXpress(); PegasusImaging.WinForms.ImagXpress8.ImageX theImageX = PegasusImaging.WinForms.ImagXpress8.ImageX.FromFile("c:\\Pegasus.tif"); scanFix1.FromHdib((System.IntPtr) theImageX.ToHdib(false));
For Visual Basic. NET Developers:
Dim ix As New PegasusImaging.WinForms.ImagXpress8.ImagXpress() Dim theImageX As PegasusImaging.WinForms.ImagXpress8.ImageX theImageX = PegasusImaging.WinForms.ImagXpress8.ImageX.FromFile("c:\Pegasus.tif") ScanFix1.FromHdib(theImageX.ToHdib(False))
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
You can view which camera RAW formats are supported from the products' file formats page:

ImagXpress - Supported File Formats

PICTools Photo - Features, formats, and compression

ImageGear Professional (Windows DLL) - File Format Reference

ImageGear for .NET - ImageGear Imaging Formats Reference

This information can be found in the Distributing ImagXpress section of the help documentation. .NET Help. ActiveX Help.
The downloaded development kit includes code samples for supported platforms. Samples are available through the Start > Programs > Accusoft > ImagXpress menu.
Please refer to the "How To" section in the User Guide section of the appropriate Help File (.NET or ActiveX) for sample code showing the use of the control.
isx

ISIS Xpress

On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
mx

MICR Xpress

On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
px

PDF Xpress

PDF Xpress SDK enables you to build a PDF portfolio of multiple documents and document types, allowing for a single file to contain images, Word documents, spreadsheets, and more.

If you are using the .NET toolkit, please see the following guides:

- Runtime Licensing

- Distributing PDF Xpress


If you are using the ActiveX toolkit, please see the following guides

- Runtime Licensing

- Distributing PDF Xpress

Please note: You must have received unlock codes in order to distribute applications. These are received when runtimes are purchased. If you have not received them please Contact Sales. 1) If you are using the .NET interface you must call the UnlockRuntime method in the Licensing class where the application begins and pass the unlock codes as the parameters. For example:
PDFXpress4.Licensing.UnlockRunTime (1234, 1234, 1234, 1234);
2) If you are using the ActiveX control you must call the UnlockRuntime method where your application begins and pass the unlock codes as the parameters. For example:
PDFXpress4.UnlockRuntime 1234,1234,1234,1234
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.

1) If you are using the .NET interface please interface please read the PDF Xpress5 .NET help files for information about what needs to be included depending on your application logic requirements. It is found here .

2) If you are using the ActiveX interface please read the PDF Xpress5 ActiveX help files for information about what needs to be included depending on your application logic requirements. It is found here.
Please refer to the "How To" section in the User Guide section of the appropriate Help File ( .NET or ActiveX ) for sample code showing the use of the control. Also, when after you have downloaded the toolkit, the Sample Code can be found in the start menu.
pt-document

PICTools Document

PICTools SDKs are sold separately for each operating system. For example, PICTools Medical for 32-bit Microsoft Windows is a separate download, and opcodes in it are separately priced, from opcodes in PICTools Medical for 64-bit Microsoft Windows. The use of PICTools requires a licensing agreement with Accusoft Accusoft. This requires a discussion with an Accusoft sales representative about your desired use of PICTools and the specific features for your application deployment. The PICTools toolkit remains in evaluation mode until the completion of an agreement with an Accusoft sales representative.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.

Each PICTools SDK contains a doc directory containing helpful documentation about PICTools. A high level QuickStart Guide provides an overview of PICTools, discusses the architecture, and offers simple to use suggestions for getting started and can be found on each PICTools SDK documentation pages. The PICTools Programmer's Guide is a more comprehensive description of how to use PICTools, and the PICTools Reference Manual provides specific API information required to successfully code your application. Links to these materials can also be found on the respective PICTools documentation pages listed below:

Reviewing the material in this order will make it easiest to understand. Each SDK also includes a simple code sample, delivered as a Visual Studio 2005 project for Windows toolkits, with makefiles for the Unix and Linux platforms. It also includes source code for the Apollo demo, which is a Windows application designed to highlight features associated with compression and decompression of many image types supported by PICTools, including:

  • Bitmap
  • Camera RAW
  • HD Photo/JPEG XR
  • JPEG 2000
  • JPEG LS
  • Lossy and Lossless JPEG
  • RAW
PICTools Pause Dialog

The PICTools development kits are provided to developers as fully functional evaluation versions. The only difference between the evaluation version of a toolkit and a registered version are some registration codes that make these Pause dialogs stop appearing. To a developer writing application code, these dialogs can be useful to see what is happening "under the covers" with version and opcode numbering and dll naming information being displayed in the Pause dialog itself. The Pause dialogs will appear the first time a particular "opcode" is used during the run of an application and then very infrequently randomly after that. They cause the application code to pause for approximately 5 seconds. If the Pause dialogs make operation timing difficult, it is a fairly straightforward procedure to do an operation once, start timing, and then repeat it for the desired number of iterations. Another option to conduct timing tests is to perform some series of operations one time so that each of the operations in the timing test have been performed once by the application before the timing run is made.

PICTools is designed in a way that allows Accusoft to easily port it to different platforms, including optimizations for the targeted environment. If you don't see your desired platform currently supported by PICTools, contact us to discuss porting options.
The PICTools SDKs target application development that will be deployed in the Windows, Mac OS, Linux X86, Sparc Solaris, and AIX environments. The AIMTools SDK targets the iOS and Android development platforms.
pt-medical

PICTools Medical

PICTools SDKs are sold separately for each operating system. For example, PICTools Medical for 32-bit Microsoft Windows is a separate download, and opcodes in it are separately priced, from opcodes in PICTools Medical for 64-bit Microsoft Windows. The use of PICTools requires a licensing agreement with Accusoft Accusoft. This requires a discussion with an Accusoft sales representative about your desired use of PICTools and the specific features for your application deployment. The PICTools toolkit remains in evaluation mode until the completion of an agreement with an Accusoft sales representative.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.

Each PICTools SDK contains a doc directory containing helpful documentation about PICTools. A high level QuickStart Guide provides an overview of PICTools, discusses the architecture, and offers simple to use suggestions for getting started and can be found on each PICTools SDK documentation pages. The PICTools Programmer's Guide is a more comprehensive description of how to use PICTools, and the PICTools Reference Manual provides specific API information required to successfully code your application. Links to these materials can also be found on the respective PICTools documentation pages listed below:

Reviewing the material in this order will make it easiest to understand. Each SDK also includes a simple code sample, delivered as a Visual Studio 2005 project for Windows toolkits, with makefiles for the Unix and Linux platforms. It also includes source code for the Apollo demo, which is a Windows application designed to highlight features associated with compression and decompression of many image types supported by PICTools, including:

  • Bitmap
  • Camera RAW
  • HD Photo/JPEG XR
  • JPEG 2000
  • JPEG LS
  • Lossy and Lossless JPEG
  • RAW
PICTools Pause Dialog

The PICTools development kits are provided to developers as fully functional evaluation versions. The only difference between the evaluation version of a toolkit and a registered version are some registration codes that make these Pause dialogs stop appearing. To a developer writing application code, these dialogs can be useful to see what is happening "under the covers" with version and opcode numbering and dll naming information being displayed in the Pause dialog itself. The Pause dialogs will appear the first time a particular "opcode" is used during the run of an application and then very infrequently randomly after that. They cause the application code to pause for approximately 5 seconds. If the Pause dialogs make operation timing difficult, it is a fairly straightforward procedure to do an operation once, start timing, and then repeat it for the desired number of iterations. Another option to conduct timing tests is to perform some series of operations one time so that each of the operations in the timing test have been performed once by the application before the timing run is made.

PICTools is designed in a way that allows Accusoft to easily port it to different platforms, including optimizations for the targeted environment. If you don't see your desired platform currently supported by PICTools, contact us to discuss porting options.
The PICTools SDKs target application development that will be deployed in the Windows, Mac OS, Linux X86, Sparc Solaris, and AIX environments. The AIMTools SDK targets the iOS and Android development platforms.
pt-photo

PICTools Photo

PICTools SDKs are sold separately for each operating system. For example, PICTools Medical for 32-bit Microsoft Windows is a separate download, and opcodes in it are separately priced, from opcodes in PICTools Medical for 64-bit Microsoft Windows. The use of PICTools requires a licensing agreement with Accusoft Accusoft. This requires a discussion with an Accusoft sales representative about your desired use of PICTools and the specific features for your application deployment. The PICTools toolkit remains in evaluation mode until the completion of an agreement with an Accusoft sales representative.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.

Each PICTools SDK contains a doc directory containing helpful documentation about PICTools. A high level QuickStart Guide provides an overview of PICTools, discusses the architecture, and offers simple to use suggestions for getting started and can be found on each PICTools SDK documentation pages. The PICTools Programmer's Guide is a more comprehensive description of how to use PICTools, and the PICTools Reference Manual provides specific API information required to successfully code your application. Links to these materials can also be found on the respective PICTools documentation pages listed below:

Reviewing the material in this order will make it easiest to understand. Each SDK also includes a simple code sample, delivered as a Visual Studio 2005 project for Windows toolkits, with makefiles for the Unix and Linux platforms. It also includes source code for the Apollo demo, which is a Windows application designed to highlight features associated with compression and decompression of many image types supported by PICTools, including:

  • Bitmap
  • Camera RAW
  • HD Photo/JPEG XR
  • JPEG 2000
  • JPEG LS
  • Lossy and Lossless JPEG
  • RAW
PICTools Pause Dialog

The PICTools development kits are provided to developers as fully functional evaluation versions. The only difference between the evaluation version of a toolkit and a registered version are some registration codes that make these Pause dialogs stop appearing. To a developer writing application code, these dialogs can be useful to see what is happening "under the covers" with version and opcode numbering and dll naming information being displayed in the Pause dialog itself. The Pause dialogs will appear the first time a particular "opcode" is used during the run of an application and then very infrequently randomly after that. They cause the application code to pause for approximately 5 seconds. If the Pause dialogs make operation timing difficult, it is a fairly straightforward procedure to do an operation once, start timing, and then repeat it for the desired number of iterations. Another option to conduct timing tests is to perform some series of operations one time so that each of the operations in the timing test have been performed once by the application before the timing run is made.

PICTools is designed in a way that allows Accusoft to easily port it to different platforms, including optimizations for the targeted environment. If you don't see your desired platform currently supported by PICTools, contact us to discuss porting options.
The PICTools SDKs target application development that will be deployed in the Windows, Mac OS, Linux X86, Sparc Solaris, and AIX environments. The AIMTools SDK targets the iOS and Android development platforms.
pvm

PicVideo M-JPEG Codec

On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
pxv

Prizm ActiveX Viewer

Reference the Latest Builds page. You can check for the current version of the Prizm Viewer you have installed by using the About Box, accessible from the toolbar and the right click menu.
If your web server is an internet web server:

1) Open Internet Explorer.
2) Click on the Tools and a menu displays. Click on Internet Options.
3) The Internet Options dialog box displays. Select the Security tab.
4) Near the bottom of the Security tab click on Custom level. The Security Settings - Internet Zone dialog box displays.
5) Scroll down to the section labeled Active X controls and plug-ins.
6) Under the option Allow previously unused ActiveX controls to run without prompt, select Enable.
7) Scroll down to the option Run ActiveX controls and plug-ins and select Enable.
8) Click OK. A Warning window displays asking: Are you sure you want to change the settings for this zone?
9) Click Yes. You will return to the Internet Options dialog box.
10) Click Apply.
11) Close Internet Explorer and then your internet settings are changed.

If your web server is an intranet web server:

1) From Internet Explorer, click Tools on the menu bar. Click Internet Options at the bottom of the list. Choose the Security tab and click the green checkmark labeled Trusted sites. 2) Click the Sites button.
3) Uncheck the checkbox: "Require server verification (https:) for all sites in this zone".
4) Verify that http://yourintranetsite/ appears under "Add this website to the zone:" and click Add.
5) Check the "Require server verification (https:) for all sites in this zone" checkbox.
6) Click Close.

To stop ActiveX warnings specifically for Prizm Viewer please use the following steps. Please note this assumes that IE 7 or IE 8 is being used.

1) From Internet Explorer, click Tools on the menu bar.
2) Click Manage Add-ons in the middle of the list.
3) Click the Show: dropdown menu in the top portion of the window and select All Add-ons.
4) Find the Pegasus Image Corporation group in the add-ons list.
5) Make sure the Prizm Viewer v8.0 entry has a status of Enabled. The entry name will include a service pack version number.
6) Double-click the Prizm Viewer v8.0 entry.
7) Modify the list of Restricted sites to include the sites that Prizm Viewer will be used with.
8) Close the two open windows.
Your system administrator will need to set up an Annotation Server, and provide annotation mapping information for your organization. The Prizm Viewer help file discusses Annotation Mappings in Your Preferences\Annotations Preferences, and the Annotation Server help file includes extensive documentation. Both can be downloaded from the Prizm Viewer product pages.
Internet Explorer 5.5 and above do not allow the Prizm Viewer to display JPEG files through the web. Internet Explorer insists on handling them natively. It routes all requests for image/jpeg files to itself even if a plug-in is registered. ActiveX controls have a higher priority than plug-ins, so IE's ActiveX for displaying JPEG files always handles JPEG files. Please contact technical support for ideas on how to work around this problem. This usually requires changes to the Web Server.
If you have installed Prizm ActiveX Viewer 10 on your new system, you need to fully uninstall v10 before installing the earlier version. You will encounter problems with your system if you install the earlier version without first uninstalling the latest version.

Follow these steps to uninstall Prizm ActiveX Viewer v10 if you have not also installed the older version.

1) Close all web browsers of any kind.
2) Open the Control Panel and select “Programs and Features”.
3) Locate and select the entry for Accusoft Prizm Viewer 10 MSI (or Accusoft Prizm Viewer 10 PDF MSI).
4) Select Uninstall. The product will then be removed.
5) Install the needed version of Prizm ActiveX Viewer, ensuring that all browsers are closed during installation.


Follow these steps if you have installed the older release without first uninstalling the current release. In this situation both versions exist on your system, causing incorrect operation. Please be sure that all web browsers of any kind are closed during this process.

1) Close all web browsers.
2) Use the Control Panel to uninstall any listed versions of Accusoft Prizm Viewer as described above.
3) Reinstall the current incorrect release. This important step will ensure that that the incorrect release can then be fully uninstalled.
4) Use the Control Panel to again uninstall Accusoft Prizm Viewer. This should remove all traces of the incorrect version.
5) Install the older version of the product.


Note that license keys are tied to a specific version of Prizm ActiveX Viewer, so please be certain that you are installing the version that matches your keys.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
Apple Quicktime (or iTunes) causes the default viewer for TIFF images to change from Prizm ActiveX Viewer. The steps below outline how to make Prizm Viewer the default image viewer for TIFF images.
1) Open the file associations dialog from the start menu. Browse to Start | Programs | Prizm Viewer | File Associations.
2) To restore all file associations set at install time, select the Restore Defaults button to re-establish file associations created with Prizm Viewer was installed. Or if you prefer, simply scroll down in the list of file types until you locate the TIFF entry.
3) Click the checkbox to associate the Prizm Viewer with all TIFF and TIF documents.
4) Click Ok.
5) You may also, if you wish, check the box marked "Check file associations at startup and notify if mismatched." This will present you with an option to adjust your file associations if another application has re-set them since Prizm Viewer was last used.
6) Close all instances of IE.
Microsoft Office contains the Microsoft Document Imaging Viewer which causes the default viewer for TIFF images to change to Microsoft Document Imaging Viewer. The steps below outline how to make Prizm Viewer the default image viewer for TIFF images.

1) Open the file associations dialog from the start menu. Browse to Start | Programs | Prizm Viewer | File Associations.
2) To restore all file associations set at install time, select the Restore Defaults button to re-establish file associations created with Prizm Viewer was installed. Or if you prefer, simply scroll down in the list of file types until you locate the TIFF entry.
3) Click the checkbox to associate the Prizm Viewer with all TIFF and TIF documents.
4) Click Ok.
5) You may also, if you wish, check the box marked "Check file associations at startup and notify if mismatched." This will present you with an option to adjust your file associations if another application has re-set them since Prizm Viewer was last used.
6) Close all instances of IE.
When using Internet Explorer, the Prizm Viewer will open the following PDF documents:

1) PDF documents specified inside an image list file.
2) PDF documents referenced in HTML via an object tag that specifies the MIME type as "image/pdf".
3) PDF documents referenced in HTML via an object tag that specifies the CLASSID for Prizm Viewer.

When using Firefox, the Prizm Viewer will open the following PDF documents:

1) PDF documents specified inside an image list file.
2) PDF documents referenced in HTML via an embed tag that specifies the MIME type as "image/pdf".
3) PDF documents stored on a Web Server that associates the MIME type "image/pdf" with PDF documents.
You should first uninstall the existing version of Prizm Viewer to ensure that all traces of that version are removed from the system. This will ensure that your system is ready to install the new version.

1) Close all web browsers of any kind.
2) Open the Control Panel and select “Programs and Features”.
3) Locate and select the entry for Accusoft Prizm Viewer. (The listing might also be Accusoft Prizm Viewer PDF, Prizm Viewer or similar, depending on the version.)
4) Select Uninstall. The product will then be removed from your system.
5) Install the desired version of Prizm ActiveX Viewer version, ensuring that all web browsers are closed during installation.
1) Open Internet Explorer.
2) Click on the Tools and a menu displays. Click on Internet Options.
3) The Internet Options dialog box displays. Select the Security tab.
4) Near the bottom of the Security tab click on Custom level. The Security Settings - Internet Zone dialog box displays.
5) Scroll down to the section labeled Active X controls and plug-ins.
6) Under the option Allow previously unused ActiveX controls to run without prompt, select Enable.
7) Scroll down to the option Run ActiveX controls and plug-ins and select Enable.
8) Click OK. A Warning window displays asking: Are you sure you want to change the settings for this zone?
9)Click Yes. You will return to the Internet Options dialog box.
10) Click Apply.
11) Close internet explorer and then your internet settings are changed.

Because this setting changes security for your computer and not just Prizm Viewer, other ActiveX applications will also be permitted to run on your computer. You may want to check with your system administrator before making this change on your computer.
Note: The Outlook Express email client presents a "Restricted sites" error message when trying to open email attachments with Prizm Viewer if you don't make the following changes.
1) In Outlook Xpress, open Tools|Options|Security tab.

2) Under the Virus Protection section and the "Select the Internet Explorer security zone to use", select the option: Internet Zone(Less Secure, but more functional).
3) Uncheck the "Do not allow attachments to be saved or opened that could potentially be a virus".
4) Choose OK and re-open your file attachment. It should now open fine with Prizm Viewer.

Because this setting changes security for your Email client and not just Prizm Viewer, you may want to check with your system administrator before making this change on your computer.
pcc

Prizm Content Connect (PCC)

You can receive an audit log of user events from the Viewer when certain actions are performed. Please refer to the help documentation for full instructions on receiving JavaScript events from Prizm Content Connect.

Document viewing works on a viewing session basis (as managed by the viewingSessionId). This means that all of the document data (such as SVG payload, attributes, text, etc.) are all unique to a given viewing session. Though the shared resources (JavaScript, CSS, icons, etc.) are all cached in the browser, the document content is not cached, because those are unique resources for each session.

PCCIS does not, in a usability sense, preserve any data on the server. Instead, it is a processor. PCCIS takes in a document and produces a series of output files, some of which will be delivered to the viewer when a document is requested. Those files are cached by PCCIS, but that caching is for performance reasons, and it is intended as a short term convenience. As such, every time PCCIS receives a request to view a document, it generates a unique viewing session. That viewing session ID acts as a unique identifier that indicates which content the browser is requesting, meaning that that the browser sees the content for each request as unique content.

An example of how the viewer uses unique, non-cachable content is watermarking. In this case, even though the physical document is the same every time, the watermark is dynamically generated server content. Each new request for a document creates new content for the browser and so each version of that content could have also have a unique watermark. Note, however, that re-requesting resources while in the same session does leverage the browser cache. For example, scrolling through a large document causes previously loaded pages to be discarded from the DOM. When the document is scrolled back to previously viewed pages, those pages are fetched from the local browser cache. This is the expected behavior as long as the current viewing session is valid (i.e. – has not timed out)
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.

The following describes amended steps that need to be performed in order to install Asian fonts on RHEL 6 based distributions, such as CentOS 6. In these distributions, the old language font group packages are no longer available. Instead, these releases have “group” lists which bundle multiple packages together. In order to see all language packages available through this interface, you can type the following command:

# yum grouplist This will output all group packages, the last section of which is “Available Language Groups”. Note that some packs may already be installed, in which case, they will be visible under “Installed Language Packs” at the top of the list. In this case, “chinese-fonts” is now “Chinese Support”. To install this package, run the following command: # yum groupinstall "Chinese Support" To install all languages listed in the help file, run the following commands: # yum groupinstall "Chinese Support" # yum groupinstall "Japanese Support" # yum groupinstall "Korean Support" # yum groupinstall "Kannada Support" # yum groupinstall "Hindi Support" If special language characters still do not appear in the Flash viewer when using the legacy ProxyServer service, add the following parameter to the conversion URL specified in your application: flashver=9
When installing IIS and .NET 4.0 features as a requirement for installing PCC, please make sure that all required roles/features have been installed via Windows Features or Server Manager. There are several required features that are not installed by default when selecting to install the IIS features or Web Server role on a Windows Operating System Those required features are typically found in the following directories in the Windows Features/Add Roles and Features Wizard menu: (Windows Desktop Operating Systems)Internet Information Services > World Wide Web Services > Application Development Features
  • Make sure to check the following boxes
    • .NET Extensibility 4.5
    • ASP.NET 4.5
(Windows Server Operating Systems) Web Server(IIS) > Web Server > Application Development Features
  • Make sure to check the following boxes
    • .NET Extensibility 4.5
    • ASP.NET 4.5
IIS Features_Windows Server 2012 R2 IIS Features_Windows Server 2008 R2
The operating systems listed below have been tested with Prizm Content Connect and are officially supported. If your requirements call for an environment that is not listed below please contact us. Prizm Content Connect is extremely flexible and support platforms can be expanded:
Linux Windows
CentOS 5.9+, 6.4+ (64-bit) Windows Server 2008 R2 (64-bit)
Debian 7.1 (Wheezy) (64-bit) Windows Server 2012
Red Hat Enterprise Linux 5.9, 6.4+ (64-bit) Windows Server 2012 R2
Ubuntu 12.04 LTS, 13.04, 14.04 LTS (64-bit) Windows 7 (64-bit)
Windows 8 (64-bit)
The current PHP Sample code deployed with Prizm Content Connect depends upon syntax only present in PHP version 5.4 and above.

If the issue persists after verifying that the username and password you are entering are correct, then please see below:

The problem is caused by missing registry entries in HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion, specifically:

RegisteredOwner and RegisteredOrganization

To resolve this issue run the Registry Editor by pressing Windows R and typing regedit.exe. Browse to the location:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion

Just right click on the CurrentVersion in the Registry Editor and select New > String Value. After you add each entry ( RegisteredOwner and RegisteredOrganization ).

It is not necessary to specify values but you can use your username and company name respectively.

Make sure to restart the machine after making registry changes.

This has been identified as a limitation within our Office rendering engine related to the following properties of check boxes:

ffdefresN - Default item for list field (for example 0 = first list item, 1 = second list item).

ffresN - Result item for list field. Values from 0 to n - 1, where n is the number of <ffl> entries.

We now have a hotfix available to resolve this issue at the following links:  

PCC uses libreoffice under the hood. In the 10.5.1 hotfix we fixed a number of rendering issues:

  1. Missing and incorrect rendering of EMF+ Visio Drawing content embedded in DOCX files.
  2. Incorrect rendering of DOC files containing shapes with text that have a flag indicating a horizontal alignment relatively to the border of page.
  3. Incorrect rendering of DOC files containing nested tables, when a single nested table is expected to split across multiple pages.
  4. Incorrect rendering of DOCX files containing tables in the header where the engine only rendered those rows that fit in the header, leaving out all other rows.
  5. Incorrect rendering of XLS files where the calculation of cell text width caused PCC Office rendering engine to incorrectly set  "###" when rendering for the view.
  6. Incorrect rendering where text located in a table within a Word document when the first row of the first table has hidden mark and merge attributes.
prizm-image

Prizm Image

On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
share

Prizm Share

On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.
sx

ScanFix Xpress

For information on passing image data between different Accusoft components, refer to the ‘Pass Image Data Between Different Accusoft Components’ page in the ‘How To’ section of the User Guide.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.

1) If you are using the ActiveX interface please distribute the following DLL:

Accusoft.ScanFixXpress6.ActiveX.dll
Please Note: You must register the Accusoft.PdfXpress4.ActiveX.dll either via your installation program or manually via the regsvr32.exe utility. If you are using the .NET interface please distribute the following DLL:
Accusoft.ScanFixXpress6.Net.dll - ScanFix .NET Windows Forms Control.
sz

SmartZone

Please refer to the specific code samples listed below:

1) If you are using the .NET control the Classifier property is set as follows according to the type of recognition you are performing (MachinePrint or HandPrint).
SmartZone2.Reader.Classifier = Classifier.MachinePrint;
SmartZone2.Reader.Classifier = Classifier.HandPrint;
2) If you are using the ActiveX control the Classifier property is set as follows according to the type of recognition you are performing (MachinePrint or HandPrint).
SmartZone1.Classifier = SZ_ClassifierMachinePrint
SmartZone1.Classifier = SZ_ClassifierHandPrint
 

Please refer to the specific code samples below:

1) If you are using the .NET control you set the Language property. For example:
SmartZone2.Reader.CharacterSet.Language = Language.WesternEuropean;
2) If you are using the ActiveX control you set the CharacterSetLanguage property. For example:
SmartZone1.CharacterSetLanguage = SZ_WesternEuropeanLanguages

Please note: You must have received unlock codes in order to distribute applications. These are received when runtimes are purchased. If you have not received them please Contact Sales.

1) You must call the UnlockRuntime method in the Licensing class where the application begins and pass the unlock codes as the parameters. For example:
SmartZone1.Licensing.UnlockRunTime (1234, 1234, 1234, 1234);
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other Operating System use an FTP client such as FileZilla using the above ftp and login information. Once you've successfully logged in, you can drop your files into the folder.

1) If you are using the ActiveX interface please distribute the following DLL:

PegasusImaging.ActiveX.SmartZone2.dll
Please Note: You must register the PegasusImaging.ActiveXSmartZone2.dll either via your installation program or manually via the regsvr32.exe utility. 2) If you are using the .NET interface please distribute the following DLL:
PegasusImaging.WinForms.SmartZone2.dll

1) If you are using the the OCR recognition please distribute the following DLL:

Accusoft.SmartZoneOCR3.Net.dll
If you are using the ICR recognition please distribute the following DLL:
Accusoft.SmartZoneICR3.Net.dll

The likely reason is that when calling the AnalyzeField method the image data being passed into the method is not being released. Please refer to the appropriate sample code listed below which demonstrates how the image data needs to be released.

C#

System.IntPtr data;
myTextBlockRes = SmartZone2.Reader.AnalyzeField(data);
Marshal.FreeHGlobal(data);

Visual Basic 6

'Declare the GlobalFree API function
Private Declare Function GlobalFree Lib "kernel32" (ByVal hMem As Long) As Long
SmartZone1.AnalyzeField DIB
GlobalFree DIB