Search results for "multi-page-image-viewer-silverlight-azure"

Accusoft Rolls Out Video Playback and OCR API Features for PrizmDoc

October 11, 2023 – Tampa, FL – Accusoft is pleased to announce the newest additions to PrizmDoc’s industry-leading document processing capabilities: video playback and an advanced optical character recognition (OCR) API integration. These new additions allow PrizmDoc to provide even more support to developers looking to add essential features to their applications. PrizmDoc’s new video […]

Accusoft Releases New Version of PrizmDoc Featuring AI for Personally Identifiable Information Detection and Redaction

Introducing PrizmDoc® for Java: The Evolution of VirtualViewer®

In document viewing and processing solutions, change is inevitable and often necessary to keep pace with evolving technologies and market demands. As such, we are thrilled to announce the rebranding of VirtualViewer® to PrizmDoc® for Java. This transformation accentuates Accusoft’s unwavering commitment to providing cutting-edge, secure document-viewing solutions to our valued customers and partners. Why […]

When using PrizmDoc, how can I include annotation comments when downloading a file as a PDF?

Question When selecting download and including annotations, the resulting PDF does not include the comments. How can we obtain the file as a PDF with the annotation comments included? Answer By design, when using the download button, the comments to the annotations are not included in the download. Workaround Under the View tab, select Print. […]

What should I do when encountering "This function is available in another edition of ImagXpress [version] control"?

Question If you have a copy of ImagXpress, there are cases where calling certain functions will trigger the following message: "This function is available in another edition of ImagXpress v13.00 control" What could cause this error? Answer This error can occur if ImagXpress Standard Edition is licensed on a system, but you’re trying to call […]

Keeping Team Momentum Alive While Maintaining a Digital First Approach

Accusoft has been remote since March 2020. The executive team is committed to ensuring the safety and well-being of its employees during this time. While these measures are necessary, they come with different challenges for team communication and bonding. Over the past seven months, Accusoft’s leaders have gotten creative, finding new, virtual ways for their […]

Press Start for Extra Life Game Day 2020

Wait, playing video games for charity? Is that even a thing? Not only is it a thing, but it’s an exciting fundraising effort Accusoft has embraced through our “Champion a Charity” program. Throughout the year, we encourage employees to sponsor a charity of their choosing and solicit donations from their coworkers. We then match a […]

Why do I get a "File Format Unrecognized" exception when trying to load a PDF document in ImageGear .NET?

Question Why do I get a “File Format Unrecognized” exception when trying to load a PDF document in ImageGear .NET? Answer You will need to set up your project to include PDF support if you want to work with PDF documents. Add a reference to ImageGear24.Formats.Pdf (if you’re using another version of ImageGear, make sure […]

Is there a limit to the number of viewing sessions I can have active at one time?

Question We are using PrizmDoc and may be adding more end users, so we wanted to verify whether there is a limit to the number of viewing sessions that can be active at one time. Answer PrizmDoc does not specifically limit the number of viewing sessions that can be active at any given time. However, […]

Why am I receiving a 500 error when trying to create a viewing session to the PrizmDoc back end service?

Question When trying to create a viewing session directory to the PrizmDoc back end over port 18681: (POST http://prizmserver:18681/PCCIS/V1/ViewingSession) why am I receiving a 500 internal server error? Answer There are some troubleshooting steps below you can take to verify the health of the server as well as ensure the API call you are making […]

Why is it taking a long time to load PDF documents when viewing a document in PrizmDoc using Google Chrome 71?

Question Some of our users using Google Chrome have been reporting that PDF document loading and page rendering is extraordinarily slow. This is making the workflow unusable. What could have caused this issue to start occurring? Answer An issue was discovered in Google Chrome 71 that was causing this issue. The issue was resolved in […]

Is it possible to automatically annotate a document using PrizmDoc?

Question Is it possible to automatically annotate a document, similar to the Auto-Redaction feature, using PrizmDoc? Answer An auto-annotation feature isn’t an out-of-the-box feature but with some work, it can be done. This would involve creating a searchTask and using the information from it to programmatically create XML markup that can be used in the […]