Technical FAQs
EXISTING CUSTOMERS:
If you are an existing customer, you can access our server using any of the following with your current credentials:
Protocol | URL | Port |
FTPS | ftp.accusoft.com | 21 |
SFTP | ftp.accusoft.com | 22 |
HTTPS | https://ftp.accusoft.com | 443 |
To access the server with FTPS/SFTP using a browser, you may need to install/enable a plugin or extension. To access using HTTPS, you would use the URL shown above. FTPS and SFTP are accessible using most any FTP Client (e.g. filezilla, WinSCP etc.) Windows 10 b1803 and newer have sftp.exe built-in. This is a command-line-only utility for transferring files using SFTP.
As SmartZone runs, it will create a folder in the %TEMP% directory containing a few files that the engine needs to run. If you want to change this location, you can do that by creating an INI file in the same directory as the executable that runs your application. You must name that INI file smartzoneengineloader.ini. The contents of smartzoneengineloader.ini should look like this:
- [smartzoneengineloader] tempdir = C:\Your\Path\Here\