Technical FAQs

In the PrizmDoc Viewer, what are the two different ways to load annotation layers?

PrizmDoc has two options for loading annotations, the “My Annotations” pane and the “Annotations for Review” pane.

The “My Annotations” pane is used to load a single annotation layer for editing. You can add, delete, or make changes to annotations and then save those changes using the “My Annotations” pane.

The “Annotations for Review” pane is used for viewing annotations. You can load as many annotation layers for viewing as you would like. You cannot interact with annotations loaded in this way, but you are able to make comments on them. You can toggle between any of these layers to hide them. You can also merge these annotations to the currently loaded annotation layer from “My Annotations”.

For more information see our documentation here: https://help.accusoft.com/PrizmDoc/latest/HTML/Annotation_Layers.html

For ImageGear .NET, what are the feature differences between an OCR Standard license, an OCR Plus license, and an OCR Asian license?

https://www.accusoft.com/products/imagegear-collection/imagegear-dot-net/#pricing

ImageGear’s OCR library has three different functionality options that you can choose for your website or application. The primary difference between the three options is the output formats created by the OCR engine. The options for your development are as follows:

1. OCR Standard:
   The standard edition creates output formats for Western languages such as English. The standard edition outputs text only files and generates a PDF. The file formats it includes are searchable text PDFs and text documents.

2. OCR Plus:
   The standard plus edition creates formatted outputs for Western languages like English. The formatted output is created with recognition technology that identifies font detail, locates image zones, and recognizes table structure in order to create a representation of the original document. The file formats it includes are Word, Excel, HTML, searchable PDF, and text documents.

3. OCR Asian:
   The Asian edition creates a formatted output for Asian languages like Chinese, Japanese, and Korean. This formatted output is created with the same recognition technology as the Standard Plus that identifies font detail, locates image zones, and recognizes table structure. It also creates a representation of the original file. Formats include Word, Excel, HTML, searchable PDF, and text documents.

I have an evaluation license for PrizmDoc. Can I evaluate MSO features with this evaluation license?

No, regular PrizmDoc evaluation licenses do not have MSO functionality. They will instead use LibreOffice to convert documents. Contact an Accusoft Support Technician or your Account Representative to discuss evaluating PrizmDoc with MSO enabled.

Is it possible to only use PrizmDoc on an internal network? Does the product make attempts to connect to sites that are on the Internet? Does it try to reach Accusoft?

The only cases where PrizmDoc must be connected to the Internet are as follows:

• If you are running the PLU in online mode.
• If your PrizmDoc deployment uses cloud licensing. In this case, PrizmDoc requires Internet access to get to the S3 bucket.

Beyond these cases, PrizmDoc can be installed on an internal network and used normally.